Frequently Asked Questions

by Mandy Winfield

Below you will find answers to the questions we get asked about the most by our customers.

The pages below should help answer any queries you may have quickly and efficiently.

1. What is Newitts returns policy?
2. How much will delivery cost?
3. When will I receive my order?
4. How do I cancel an order?
5. How do I contact Newitts?
6. Can I come to your warehouse to order and collect?
7. How do I order via purchase order?
8. Do you have any vouchers for money off my order?
9. Who are Newitts?
10. What is Newitts GDPR policy?
    
11. What is Newitts.com copyright policy?
12. How do I check availability of an item?
13. Do you offer sponsorship and donations?
14. Having problems paying by credit or debit card?
15. How do I open a credit account with Newitts?
    
16. Do Newitts offer a printing and embroidery service?
17. Can I pay by bank transfer?
    

Product specific information

1. WEEE Regulations (Waste Electrical and Electronic Directive) information
2. Cricket Bat Preparation and Maintenance Guide
3. Ball Inflation and Maintenance Guide