Extended Christmas Returns Policy: We've specially extended our returns period for the Christmas season. Items purchased from Newitts and despatched during the period from November 1st, 2018 to December 31st, 2018 inclusive may be returned at any time before midnight on January 31st, 2019. Our returns policy will revert to our normal terms for items purchased after December 31st, 2018.
How can I return an item?
You may return an item to us within 28 days from receipt of delivery.
Please Note: We do not offer exchanges. (E.g. If a wrong size has been ordered you need to re-order from the website and return the wrong sized item following the steps below)
Simply log in to your online account HERE
Go to your account and select the order number you wish to return item(s) from.
You will see the details of the order concerned, if you then click on return items and follow the instructions given on screen.
Shortly after completing the return request you will receive email confirming we are setting up your return. Once we have set up the return for you, you will receive a second email giving you your returns number and further instructions on what you need to do next.
- For more information please refer to the extended policy HERE -